Acrobat DC closes automatically

I had the same problem with Acrobat Pro DC 2015.006.30417 running on Windows Server 2012 R2. It would close if the user was not an administrator. This was solved by giving the users Modify permissions on the folder C:\Program Files (x86)\Common Files\Adobe\SLCache.

No I am not saying you MUST buy an upgrade. Only that, if something has changed, and Adobe needs to fix anything, fixes only go to current versions. However I see no evidence that the problem is recognised or that there is a fix.

The current version (for permanent license) is Acrobat DC 2017. Subscribers get a later version.

If this old version - not being changed - stopped working, then you need to find what else changed to break it, I guess.

Although Acrobat seems to working, I sent a DMP file separately, as well.

Just for the record, I am having the same problem, as well, and I have off and on for months to maybe over a years.  Using Windows 7 Home Premium and Acrobat Pro DC.  I had the problem several months ago and Adobe suggests using File>Create>PDF from Scanner path rather than the Create icon.  No idea what was the difference, but that seemed to work for a while, until the last couple of days.  Now I am getting crashes, as described above with the exact dialog box.  I have updated, repaired, reinstalled from Creative Cloud since I am on a CC monthly subscriber, for which I pay a pretty penny.  There seems to be something inherently unstable about this program, and Adobe is not the easiest tech company to get live support help.  Although, I have been there without much success.  Interestingly, I have two scanners [Epson WP-4540; Epson V750], and I recently tried the latter and it worked!  Went back and tried the 4540, and now it works.  This has occupied well over one hour of my time today.  I have no idea what I did to make it work, and I am not sure Adobe has any better fixes.  Too bad...love the program, and as everyone who uses pdfs knows, there is nothing like it.  If there was, we might all be there.

Sorry for the delayed answer,

im sorry to tell you that none of the tips above helped me in any way.

The application still closes always after round about 10-20 seconds in first document, regardless if attached to a mail, opened through web site or straight from pc.

I will try to deinstall, clean all registry and reinstall after again....

Once the application quits, do you see the following dialog?

Hi Christian,

Could you please try following troubleshooting steps:

1- Check if an update is available for Acrobat using "check for updates" option under Help menu. You may also download updates manually using this link: Adobe - Acrobat : For Windows , reboot the machine after installing update and check.

2- Launch Acrobat as an administrator: Run an Adobe program as administrator | Windows 7, Vista

3- If that doesn't work, reset preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default., reboot the machine and check.

Let us know how it goes.

Shivam