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CRC1980
CRC1980
Participant
March 21, 2017
Question

Acrobat DC Crash

  • March 21, 2017
  • 1 reply
  • 386 views

Adobe Acrobat DC crashes every day.  If I am paying such a huge fee every year, why does this program continually crash?  I have uninstalled, reinstalled, clean installed,and so on to no avail.  This is so annoying.  I use Windows 10 and Adobe is the one program that continually crashes.  I won't keep using this program if I cannot get the help needed to use this program without it continually crashing.

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1 reply

S
sb116
Participating Frequently
March 22, 2017

Hi Ccamp44438,

Apologies for the issue you are facing.

Please try creating  a new user account by referring to the link below and then launch the application:

Adobe troubleshooting: Creating an admin account in Windows 

Also, please confirm if the application crashes when launched or when opening a particular file.

And mention if you receive any particular error.

Thanks,
Supriya

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