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tonyfdes
Participant
May 29, 2020
Question

Acrobat DC crashing after updating to Catalina 10:15:5 Versions

  • May 29, 2020
  • 1 reply
  • 345 views

I have updated my mac to the above version of cataline after which, I am unable to open Adobe Acrobat. It simply gives me message 

 

Please help

 

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
June 2, 2020

Hi tonyfdes

 

We are sorry for the trouble and the delay in response.

 

Would you mind sharing the version of the Adobe Acrobat/Reader DC you are using? TO check the version go to Help > About Adobe Acrobat DC
Make sure you have the latest version 20.009.20065 installed. Go to Help > Check for Updates

 

IF it still doesn't work, please try to create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check

 

Regards

Amal

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