Skip to main content
Participant
August 18, 2020
Answered

Acrobat DC crashing/won't open with Big Sur OS Beta

  • August 18, 2020
  • 1 reply
  • 2471 views

I recently started running Big Sur OS Beta on my Mac and now Acrobat DC will not start up at all.  Is this a known issue, and if so, is there a potential solution other than reverting back to the prior OS?

This topic has been closed for replies.
Correct answer Dov Isaacs

Adobe does not support running its applications on unreleased so-called “beta test” versions of operating systems. 

 

Although you may be running such prerelease OS versions, you should never run them for production purposes, expecting compatibility with existing application versions.

 

That having been said, if you wish to report a problem or make a feature request, go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  which is indeed monitored by the Acrobat product teams.

 

1 reply

Dov Isaacs
Dov IsaacsCorrect answer
Legend
August 18, 2020

Adobe does not support running its applications on unreleased so-called “beta test” versions of operating systems. 

 

Although you may be running such prerelease OS versions, you should never run them for production purposes, expecting compatibility with existing application versions.

 

That having been said, if you wish to report a problem or make a feature request, go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  which is indeed monitored by the Acrobat product teams.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)