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Participating Frequently
September 24, 2019
Question

Acrobat DC Error Creating Mail Document on Mac OS Mojave

  • September 24, 2019
  • 1 reply
  • 1005 views

When using the Mail icon in DC, I get the following message. I have checked the boxes in System Prefs, Automation etc. Still wont work. And Acrobat is updated to the latest version.

 

An error occurred while trying to create a mail document.  Adobe Acrobat is unable to complete your request.

 

 

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    1 reply

    Amal.
    Legend
    September 24, 2019

    Hi Philipa,

     

    Thanks for reaching out. As described above, you are getting the error while creating the mail document, correct?

     

    Please refer to  a similar discussion here - https://community.adobe.com/t5/Acrobat-Reader/An-error-occurred-while-trying-to-create-a-mail-document-Acrobat/td-p/9652079

     

    Let us know if that works for you

     

    Regards

    Amal

    Participating Frequently
    September 24, 2019
    Hi - none of those solutions work - and most are for Windows, not Mac.