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camillag18733373
Participant
June 15, 2023
Question

Acrobat DC error "There is a problem with this page" in nearly every document I open

  • June 15, 2023
  • 2 replies
  • 411 views

Hello, I get this lengthy, well documented error message almost every time I open a document sent from all sorts of users in all sorts of countries. I normally get the display right by clicking "View", "Display two pages" and then switching back to single page scrolling. However, I am really tired of doing this all of the time. In addition to this lengthy error message, I also have trouble getting Acrobat DC print out a portrait format document as such, as it often tries to make it landscape -- while my print preferences are set to portrait. My version of Acrobat DC is up to date and I use Windows.
I would so like to have this fixed. Thanks for your input!

This topic has been closed for replies.

2 replies

AkanchhaS8194121
Legend
July 1, 2023

Hi @camillag18733373 

 

Acrobat and Reader official update  23.003.20215 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

 

Thanks,

Akanchha

Abambo
Community Expert
Community Expert
June 19, 2023

What is the exact version of your Acrobat (Help->About Acrobat) and your exact version of Windows?

ABAMBO | Hard- and Software Engineer | Photographer