Acrobat DC install seems to be damaged (MAC OS)

Question

I'm running Mac OSX 10.14.1 and trying to install Acrobat DC through the Creative Cloud App. Every time I try to open Acrobat DC I get an error message stating that the "application install seems to be damaged, Please reinstall the application."

No amount of reinstalling has fixed this. Tried on fresh boots.

I've seen this floating around the forums but no answers are given. Does anyone have any suggestions?

GDengler · Accepted Answer

For anyone else running into this issue, the problem is not Acrobat, Adobe XD, or any other program that I've seen this issue happening with. The problem seems to be the Creative Cloud App itself.

I'll save everyone a few click-throughs.

Repair or uninstall the Creative Cloud App, then reinstall if needed. You can find the necessary files here: Uninstall the Adobe Creative Cloud desktop application

Adorobat · Answer

Hi GDengler,As per the issue description mentioned above, you are facing issue when trying to install acrobat dc using creative cloud app, is that correct?Try the troubleshooting steps given in the following forum thread discussing the similar issue:Your application install seems to be damaged You may also refer to the following forum threads discussing the similar issue:Your application install seems to be damaged | Adobe XD Your application install seems to be damaged, Please reinstall the application. Thanks,Shivam

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