Acrobat DC keeps crashing while creating forms
I'm having possibly the same problem, trying to create a simple PDF form to send and get back by email while allowing the submitters to save and print their submissions. Using a Macbook Air (with Sierra 10.12.3 and Adobe Acrobat Pro DC version 15.023), I created a 2-page fillable form following the instructions in the Lynda tutorial by Garrick Chow. I used the automatic detection feature so Adobe inserted all the text fields, and then manually inserted the radio button groups. There are 10 text fields for name and address etc., two radio button groups, and a large multi-line text box. I've spent many hours on this, have started over from the Word file twice, and I still don't have a usable form. The only apps open on the Mac are Chrome and Acrobat Pro DC. I'm so exasperated.
1. The major problem is that Acrobat DC keeps crashing. It now crashes reliably whenever I click on the arrow at the right of the screen to open the sidebar showing my fields. The problem report has this near the top; can anyone translate for me?:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000060
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
I have gone back several saves to see if I get to something more stable, but no luck. In one early version I followed the instructions to insert both Print and Reset buttons, but those never showed up on the form when I opened it in Reader or Preview, nor did they work anywhere except in Preview mode of Acrobat DC. So I've deleted them, as that's when the crashing seems to have started.
2. When I open the form in Reader, the fields are shown in light blue with no text. When I click into the fields, the text shows up on a white background, but it disappears again when I click out of the field. Oddly, though, they appear just fine in Preview, and they print. In Reader, the text does not print.
I stumbled across a feature in Acrobat DC which I hoped would improve things: File/Save As Other/Reader Extended, where I selected Enable More Tools. I'm not sure whether this made a difference, but it seemed like a fine idea.
I'll try one last time starting from the original Word document, but this isn't the first time I've been totally frustrated trying to learn to use Acrobat to create forms. If I can just figure it all out I'll use it a lot, but at the moment I am not getting anywhere. Does anybody have a recommendation for a better tutorial system than Lynda? The Acrobat tutorials are way too simplistic and don't have the level of detail that Lynda does, but even though Garrick Chow is doing all his stuff on a Mac, my mileage varies.
Many thanks from a somewhat desperate little old lady.
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