Acrobat DC not working with MS Word files after Nov 2021 update PC
I need a high quality PDF made (it's a book) and the COM addin is my go-to. It's not working after the Nov 2021 Microsoft update for PC, and Acrobat itself isn't working to convert MS Word docs to pdf either. 😭
What I've tried:
1. Uninstalled/reinstalled Office and Acrobat. Worked with Microsoft tech support and Adobe tech support, still no luck. Adobe confirmed that others had the same problem.
2. I tried pulling the files into Acrobat itself for conversion (bypassing the addin). It is as if Acrobat forgot that it works with Word docx files, not even recognizing them. I can do a "save as" to pdf from Word but the resolution isn't the best since it's not Acrobat.
2. I can use the online Acrobat version to convert Word files, but I have some custom fonts that are not available in Creative cloud. I tried embedding the specialized fonts in the docx but the online Acrobat PDF maker still isn't recognizing them. I'm also concerned about the reolution of the online Acrobat converter - I haven't figured out how to boost the pdf quality of the online Acrobat generator to the highest quality (for images).
Any other options would be greatly appreciated! My other machine also already had the updates applied {sigh}.