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Participant
January 10, 2020
Question

Acrobat DC ppt to pdf Unexpected Error

  • January 10, 2020
  • 2 replies
  • 865 views

I have Windows 10 version 1709 and Microsoft Office 365 Pro Plus and Adobe Acrobat DC 19.021.20047.  I cannot convert any PPT file/files to PDF.  I get error "An unexpected error occurred.  PDFMaker was unable to produce the Adobe PDF".  I have tried this with the most simplist PPT that I could make (Hello World text only) and get the same error.  I can convert DOC files to PDF.  I need this to work I use it a lot in my day to day work.   Is there any way to get more information about this error?

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2 replies

Amal.
Legend
January 15, 2020

Hi Jerry,

 

We are glad to hear that the issue got fixed. 

 

Feel free to contact us for any further assistance required in the future. 

 

Regards

Amal

 

 

Participant
January 10, 2020

POOF! after three days it is working?????