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SWIBMama
Participant
January 31, 2021
Question

Acrobat DC, Prepare Form, Text Fields disappear from pdf downloads

  • January 31, 2021
  • 1 reply
  • 747 views

Hi,

 

I've been creating fillable text form in Acrobat DC. However, the fillable boxes disappear after I download them to my computer and open them again. and open the file as a pdf. the text boxes aren't there, though they are still  in DC.  Here's a two-minute video to show what I'm doing so you can see my process exactly and flag where I'm making the mistake. The pdf download shown in the video is attached below.

 

Thank you!

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
January 31, 2021

The problem is with the application you're using to open the file after creating it. It's corrupting it. Stick to using Adobe software and it should work fine.