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rinconmike
rinconmike
Known Participant
January 6, 2020
Question

Acrobat DC Pro Corrupts Font in Drawing File

  • January 6, 2020
  • 3 replies
  • 760 views

I have engineering drawings that I view in both Adobe Acrobat and Bluebeam Revue.  When viewing the files in Bluebeam, the file is fine.

 

If I open it and view it in Adobe, it is fine.  However, if I choose Save in Abobe, it corrups a lot of the fonts showing square sand other charactors.  Once corrupter in Adobe and saved by Adobe, if I go back to Bluebeam to view the file, the fonts remain corrupted.

Any idea why Adobe is doing this?

thanks.

Mike

 

This topic has been closed for replies.

3 replies

Dov Isaacs
Dov Isaacs
Legend
January 6, 2020

I would be interesting to (1) know what originally created this PDF file of these engineering drawings and (2) to have access to a sample PDF file that exhibits this problem.

Quite often, font problems such as that which you describe occurs if and when the PDF file was improperly created and there are multiple font subsets for the same font and/or improper or missing font mapping tables.

 

Provide a sample and maybe we can figure out what is really going on?!? 

 

           - Dov 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Dave__M
Community Expert
Dave__MCommunity Expert
Community Expert
January 6, 2020

It's not that uncommon to find PDFs behaving in unexpected ways once they are opened in a non-Adobe application for consumption.  There are tons of them out there, and I haven't seen one that can come close to the functionality & fidelity to the source doc compare to Reader/Acrobat Pro.  Glad you found a work-around!

 

My best,

Dave

rinconmike
rinconmikeAuthor
Known Participant
January 6, 2020

I unchecked "Save As optimizes for Fast Web View" and it seems to solve the issue.

This is new in the last couple of months that I had this issue. 

Amal.
Amal.
Legend
January 6, 2020

Hi Rinconmike

 

We are glad to hear that the issue got resolved.

 

Feel free to contact us for any further assistance required in the future. 

 

Regards

Amal

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