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Tech-nol
Participant
February 17, 2021
Answered

Acrobat DC Pro freezes when creating a pdf from the clipboard, and gives an error message when creat

  • February 17, 2021
  • 1 reply
  • 677 views

PDFMaker crashing with Office 2016 and Office 365 on Windows

Acrobat DC Pro freezes when creating a pdf from the clipboard, and gives an error message when creating a pdf from within Microsoft Word

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Correct answer NeedHelpwithAcro

Hi!


I was also experiencing this issue, and tried the following solution, please check if that works for you:


Update Acrobat to the latest available version: 21.001.20138 Optional update, Feb 15, 2021
Make sure you have the latest version of the Office Suite installed:
Open an Office application - Word or Excel.
Click File > Account.
Under Product Information, click Update Options > Update Now.


Post your observation here if you still experience this issue.

Thanks.

1 reply

N
NeedHelpwithAcroCorrect answer
Participant
February 17, 2021

Hi!


I was also experiencing this issue, and tried the following solution, please check if that works for you:


Update Acrobat to the latest available version: 21.001.20138 Optional update, Feb 15, 2021
Make sure you have the latest version of the Office Suite installed:
Open an Office application - Word or Excel.
Click File > Account.
Under Product Information, click Update Options > Update Now.


Post your observation here if you still experience this issue.

Thanks.

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