Acrobat DC Pro, missing PDF printer in Outlook 2010

Check your add-ins, I have been running into a problem that Outlook 2016 is automatically turning off the print driver due to slow load time or causing Outlook to crash.

Go to

Outlook>File>Options>Add-ins and ensure that the "Acrobat PDFMaker Office COM Addin" is near the top in the Active Application Add-ins grouping, if it is the inactive near the bottom you will see a drop box defaulted to COM Add-Ins and a Go... selection box, select that and put a check mark next to the above mentioned PDFMaker COM Add-in, also Acrobat will ask you if you want to activate for all office applications as it currently is not, that will perform the steps above.

If you do not see the above mentioned Acrobat PDFMaker Office COM Add-in, the drop the selection drop box and change from COM Add-Ins to Disabled Items and see if it is there, if so you can select it and enable it.

Hi guany20069626,

In order to install the Acrobat PDF printer you need to follow the below mentioned steps:

Please note that the Adobe PDF Printer functionality to create PDF files  is only available with Adobe Acrobat (paid version), and not with Adobe Reader (free version).

Solution 1

Repair the Acrobat installation using the option in the Help menu.

Solution 2

Uninstall and then re-install Acrobat on your Windows OS.

Solution 3

Manually install the PDF Printer

• Click Start >  Control Panel > Devices and Printers
• Select Add a printer
• Select Add a local printer
• Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
• Click the Have Disk… button
• Click the Browse… button
• Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
• Select AdobePDF.inf from the list, then click the OK button
• You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  
• Name your printer, e.g. Adobe PDF
• Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders. 

Please let us know if you need any further assistance.

Regards

Sarojini