Skip to main content
Participant
April 18, 2018
Question

Acrobat DC - Slows Down

  • April 18, 2018
  • 0 replies
  • 231 views

I have Acrobat iDC installed. Fresh re-install

I will be making tex boxes and lines on a document of less than 1MB. After a couple of minutes it begins to "junk up". It gets to the point that it is completely un responsive.

I have tried the suggestions of changing the monitor type and resolution. I have also tried the security fix. none have worked.

My system is a AutoCad machine and AutoCad works 100%. Super fast and responsive.

here is my system report

-----------------------------------------------------

Account Detail:

   User Rights: Admin

   User Account Control: Limited

   Process Integrity: Undefined

   Profile Type: None

Acrobat Detail:

   Sandboxing: Off

   Captive Reader: No

   Multi-Reader on Desktop Support: Off

Applications Installed:

   Office Version: Office 2016 32-bit

Available Physical Memory: 4194303 KB

Available Virtual Memory: 3453384 KB

BIOS Version: ALASKA - 1072009

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Version: 11.00.16299.15 (WinBuild.160101.0800)

    Creation Date: 2018/04/10

    Creation Time: 7:05:31 PM

Default Mail: Microsoft Outlook

    mapi32.dll

    Version: 1.0.2536.0 (WinBuild.160101.0800)

Display Detail:

   Screen Width: 1920

   Screen Height: 1080

   Number of Monitors: 2

   Number of Mouse Buttons: 16

   Has Mouse Wheel: Yes

   Has Pen Windows: No

   Double Byte Character Set: No

   Has Input Method Editor: Yes

   Inside Screen Reader: No

Graphics Card: NVIDIA GeForce GTX 1050 Ti

    Version: 23.21.13.9077

    Check: Not Supported

Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe

    Version: 15.6.30417.267543

    Creation Date: 2018/02/22

    Creation Time: 10:22:16 PM

Locale: English (Canada)

Monitor:

    Name: NVIDIA GeForce GTX 1050 Ti

    Resolution: 1920 x 1080 x 60

    Bits per pixel: 32

OS Manufacturer: Microsoft Corporation

OS Name: Microsoft Windows 8

OS Version: 6.2.9200 

Page File Space: 4194303 KB

Processor: Intel64 Family 6 Model 158 Stepping 9  GenuineIntel  ~3600  Mhz

Session Detail:

   Boot Type: Normal

   Is Shutting Down: No

   Network: Available

   Inside Citrix: No

   Inside VMWare: No

   Remote Session: No

   Remote Control: No

   Using JAWS: No

   Using ZoomText: No

   Using Windows-Eyes: No

   Using NVDA: No

System Name: PET0218I

Temporary Directory: C:\Users\stanm\AppData\Local\Temp\

Time Zone: Mountain Standard Time

Total Physical Memory: 4194303 KB

Total Virtual Memory: 4194176 KB

User Name: stanm

Windows Detail:

   Tablet PC: No

   Starter Edition: No

   Media Center Edition: No

   Slow Machine: No

Windows Directory: C:\Windows

Installed plug-ins:

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\AcroForm.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\Annots.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\DigSig.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\EScript.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\IA32.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\PDDom.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\PPKLite.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\Preflight.api

    Version: 15.0.0 (164)

    Creation Date: 2017/11/03

    Creation Time: 2:28:32 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\Spelling.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\Updater.api

    Version: 15.6.30413.264161

    Creation Date: 2018/02/02

    Creation Time: 2:48:06 PM

This topic has been closed for replies.