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Participant
April 21, 2015
Answered

Acrobat DC SO HORRIBLE it's making me want to cry.

  • April 21, 2015
  • 75 replies
  • 75021 views

I can't find anywhere to file a complaint or submit feedback, so here it is.

Acrobat DC is horrible. I feel like it wasn't made for professionals at all and makes it much more difficult to navigate a simple document. My custom toolbar at the top? Gone. Replaced by ridiculous pre-school style buttons on the right. Want to re-organize page order? It opens up an entirely separate window for that, totally unnecessarily.

Thanks for giving me a day of trying to figure out how I can delete this worthless pile of kindergarten garbage and somehow get back to just Acrobat XI while still using my cloud sub.

Correct answer gener7

If you want to uninstall Acrobat DC and get back Acrobat XI, follow these instructions.

Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back

You can always reinstall DC later.

75 replies

danielc55743016
Participant
December 23, 2015

Yes this is just sooo terrible. Its very juvenile and its LOADED with bugs and WHY please tell us WHY do we have to read about the really not useful new features with that really annoying splash every time i open the app? sure a one-time post install splash would do the job hey?

AND it only splashes in the way when i go to do something thus literally getting in the way

i'm starting to think this was designed as a joke on us... pay through the nose for professional software licence and in return for my AUD$50 a month (which is just mental pricing by the way seriously) i get 3 sleepless nights trying to combine a PDF from the right click context menu which no longer works, unchecking the notifications box makes zero difference to the new-features splash notification, it wont retain my settings on close, crashes every time i try to add a watermark or even browse the tools menu, and i've only updated to this like a day or so ago - i do not DARE to try out your new features because that is risking more hours of anger - and they are really dumb features anyway.

You guys seriously need to consider your target audience here - Acrobat reader you can make for kids, but not Pro.

Either your engineers were seriously hungover the day they built this, or you are all being deliberately annoying.

All other apps in the Adobe suite are amazing and spot on every time i just cant understand why you guys have divorced Acrobat from the high standard of the rest of the suite

this is seriously the only time i've had issues with Adobe, and boy are they really annoying issues. PLEASE never do this again or i will have to leave the platform and stop giving you my money.

Participating Frequently
December 1, 2015

I agree. Acrobat DC is probably the worst program I have ever seen. The interface is horrible. You are unable to find anything. Sometimes the search tools  field appears and sometimes it doesn't. Most of the time when you're trying to do an operation, you get the little spinning wheel of doom. Not all the features work properly. Such a horrible interface...the buttons are terrible if you can even call them that. Sometimes tools disappear and if you can't find the search, you have to go through all the menus looking for them.

What horrible reason would possess Adobe to put out a product so horrifically bad? Obviously, they have nothing better to do. I think the developers must be laughing. Such a programming JOKE!

When they released Indesign 2015, not all the functionality worked. So I tried to do an operation and I got a message stating that the feature would not be available until later. What? Why would they do that?

Adobe, get your act together and FIX ACROBAT DC SO IT ACTUALLY WORKS!

Participant
December 1, 2015

It's terrible, I lost my Additional Tools and my customized Tools palette. I don't want to learn this new interface, I just want to continue to create forms, NOW! This is why I hate Adobe.

Participant
November 22, 2015

Awful and disrespectful! The My Weekly Reader version. I am not a graphics or CS professional but have done a lot of UI/UX development in the medical field. The UI is giving me an MI. The biggest migraine is that it wants to save everything @ 120%. The resizing/zoom adjustments don't take. I'm going back to the old version. And to think that some product team got bonused for this. SMH.

Jason Hoppe
Community Expert
Community Expert
November 16, 2015

Adobe has gone toward getting new users by offering an interface that makes it look easy but completely and totally bungs up the entire process of getting through any edits by having to fish through non-sensical, non-liner groupings of top-level menu items. Much more of an app for the phone than it is a powerful application. And losing the ability to have transparency work correctly is unacceptable.  No one is going to buy Acrobat because of its slick but flawed interface, they will lose more users of DC than ever before.

Participant
November 11, 2015

keebusameows wrote:

Acrobat DC is horrible.

Googling "Adobe DC is terrible" brought me here, glad someone else provided this feedback.

Our IT support company has received so many calls to 'fix' this problem because clients had updated and our solution has been to uninstall this version and reinstall the more useable versions. It's like the Windows 8 of Adobe products... but worse. The first call I attempted to work with the user to try and teach them how to navigate around the interface changes but it became frustrating as I wasn't dealing with someone in their early 20's who might be able to work around these issues.

Inspiring
November 11, 2015

I agree, worst version of any program, ever.  Unbelievable how programmers can ruin what was a great and utterly necessary program..  Why is everyone following the Microsoft model of making unnecessary changes, burying things that need to be front and center, limiting options that used to work just fine?  I have a full pro version of 11 that I immediately removed and went back to 10 because of a totally stupid font issue.  Nothing since then seems to be moving in a direction that is desired by anyone other than programmers.  Absolutely shocked and horrified by what the DC reader has done to the usefulness and visual impact.  PAINFUL to look at these documents with Reader DC.

Participating Frequently
November 1, 2015

I tried using it for 10 minutes and then immediately googled "ACROBAT DC IS HORRIBLE". Good News - I am not the only one. Bad News - It really is a mess!!

Why on earth would Adobe REDESIGN the SAVE AS dialog???? I do not have to re-learn how to navigate the SAVE AS dialog. I am trying to get work done.

Bernd Alheit
Community Expert
Community Expert
November 11, 2015

extremekc512 wrote:

Why on earth would Adobe REDESIGN the SAVE AS dialog???? I do not have to re-learn how to navigate the SAVE AS dialog. I am trying to get work done.

Adobe doesn't redesign the save as dialog.

Participant
October 27, 2015

This update is terrible.

A box to select items keeps randomly coming up and I have to keep pressing escape to get out of it, then my machine crashes.

Why can't I easily select text anymore without this stupid selection box coming up?

I HATE this page reader thing too. Please get rid of it. I don't need assistance reading my pages, I can already read them just fine without it.  I've tried adjusting the setting to stop it as slows everything down and I need to work quickly.  When I cancel out of it it causes the program to crash too. 

Why must something that just worked (i.e. the old version) have to be re-vamped and changed?  The old version was good, I wish adobe had just left it alone.  Hours of frustration have been caused by Acrobat DC.

ADOBE PLEASE BE HUMBLE ACCEPT YOUR MISTAKES AND FIX THESE ISSUES!

It is not a matter of users getting used to a new format - this program is hopeless and very user unfriendly.

OzCanuck
Participant
August 28, 2015

You can set up DC to look much like it used to by customizing the tool bar to have the tools you want displayed with the sidebar closed. Right click on the toolbar and click "Customize quick tools". Expand each menu and add the tools you want (click the plus sign on the right of the menu to add) and rearrange them by highlighting them in the bar and move them with the arrows. File, edit, navigation, display and select & zoom tools are in the top 5 lines upon right-clicking. Close the sidebar and quit DC, relaunch it - it'll stay closed until you open it.

Adobe should by default have the applications looking much like previous versions, and explain that these display options are available. I think they've set this up for the iPad, but most of the professionals are using a mouse, I don't get much retouching done at the beach...