Acrobat DC spinning wheel after opening on OSX

Hello, I am in the same boat. After Mojave upgrade my Adobe Acrobat is on the fritz. Please help.

Same issue with spinning wheel on mac running mojave. I can't do anything in adobe DC. Try uninstalling and reinstalling, nothing working. Help!

I have upgraded to windows 10... now Adobe Pro 9 does not give me the options to scan a file with the same scanner I have used for the past few years... now Im being told Adobe Pro 9 does not support Win 10...   to contact forum.adobe.com to seek answers....Support told me the version I use is too old for their support.  Does anyone have any suggestions as to how to get  Adobe pro 9 to scan the way it used to, with paying 450 per license

I have 6 users.

I have been having this problem with Acrobat Reader DC and Adobe Acrobat Pro since March.  Freezing on the beach ball and force quit has become part of the daily routine.  It used to be only a problem when sharing documents or printing, but now it is ridiculous, you cannot even set preferences without falling into this problem.  I am amazed to see that this blog has been going on since January and nobody has found a problem.  Is Adobe willing to loose all Mac users over this stupid bug?

I contacted an Adobe technician, Shalini, who worked remotely for almost an hour, even repeating the fix steps twice. He said it will be fixed when I restart, but the same issue persists. The case ticket has been closed (Case Number:  ADB-4323749-P1Q3 ). His troubleshooting, although well intentioned, did not help.

And get this...I'm using Windows 2010 OS!

To be clear, after the Acrobat DC Creative Cloud update last week, (October 2018) the application now launches and freezes, Sometimes crashes. Unusable.

I having this problem since a few month on all my Macs, too. Adobe Support was not able to help or DID NOT WANT!

Just great!

NEW ISSUE: After updating the CC apps released in late October, Acrobat freezes permanently...Mac and Windows.

I had a Adobe Technician remote-in to my computer yesterday. He worked for almost an hour. After performing the entire "fix" processes twice, said he fixed it and to restart. Acrobat Pro DC still freezes. Task manager > End Task is the only way to get it off of my screen.

I am in a holding pattern until I see what the fix is before spending time fixing by uninstalling, cleaning, upgrading. 

So the spinning wheel happens then quiets down a bit in Acrobat PDC, then I open a pdf in an old folder and we are spinning again.  I can touch up to 30 different pdfs per day.  I have pdfs from different years in the same folder.  Seems if I have a new folder with new pdfs I don't get the spinning wheel as much.  So the only pattern I'm seeing is pdf made with older application along side newer pdfs. 

I am also doing updates as soon as and it seem to quiet down.  Then I go into a folder with older pdfs and we are spinning and locking up.  Once I force quit I can get through about 5-10 pdfs and then the spinning happens again.  I probably have about 5000 pdfs stored on my computer.

My boss is getting the spinning wheel in Indesign while she is typing in stories on a page layout.  My indesign is working fine, no spinning.  A little spinning in photoshop.  Both of us got this spinning thing after the auto upgrade in adobe.  We both subscribe on different accounts, in different locations.  She has to back up and rewrite the article.

Suspect I need to upgrade the operating system.   It is such a pain to deal with upgrading the system.  Last time it ate my mail account.  So I don't upgrade because I know it will cause lots of problems with older files.   Choice: fix adobe and upgrade system, or sleep 8 hours.  Hum...  It was running so smooth for so many years and here we are. 

This questions HAS NOT been answered.

This is a ridiculous situation. All my Adobe CC programs open slowly and I'm using a fast NEW iMac with tons of memory, and Adobe Pro spins away forever. It's a joke. And like the previous poster in this thread, I don't have the time to call Adobe and go through testing procedures often with someone whose accent requires ear strain to understand. Bottom line profits aside, for the amount we all pay - your programs should load fast and WORK.