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Participant
October 24, 2020
Question

Acrobat DC updater error 1406 (internet explorer toolbar registry update fails)

  • October 24, 2020
  • 1 reply
  • 1526 views

Our office is having this problem for several years now, now that we have many Acrobat DC installations, it's time to address it once for all.

On all Window 10 PCs, Acrobat DC updater fails with error 1406 (writing a....  value to key \SOFTWARE\Microsoft\Internet Explorer\Toolbar) 

We usually resort to re-install Acrobat DC. No one uses Internet explorer anymore, so wondering if this is a backward compatibility strategy for Adobe. Unfortunately, this is creating more trouble for IT admins. 

Anyone faced this problem and can share their experience to resolve it? 

This topic has been closed for replies.

1 reply

Bani Verma
Community Manager
Community Manager
October 29, 2020

Hi there, 

 

As you have mentioned you are getting 'Error 1406' while trying to install Acrobat, please try the troubleshooting steps shared in the following help document to resolve this issue: https://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html.

 

Hope this helps. 

rayan5CD5Author
Participant
November 1, 2020

Bani Verma, 

Unfortunately, i have tried this very old solution to no avail. 

I think Acrobat is trying to inject a toolbar into internet explorer which i am unable to understand why. 

 

Participant
July 1, 2021

Anyone have a fix? Seeing this same thing.