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kevins8190636
Participating Frequently
December 24, 2016
Question

Acrobat DC will not let me edit documents anymore!?

  • December 24, 2016
  • 2 replies
  • 20619 views

I have been using the Acrobat Reader DC I purchased for four days now. Each time I have logged into my computer to work it has become progressively harder to make edits. Usually it just doesn't let me for a while then suddenly will. Last few times I just quit Adobe and restarted it and that worked. Now nothing works. I have restarted my computer and everything else I could think of. When I click edit document it says I need to download Adobe Acrobat DC. Already have. This is litterally the most important document of my life so far...No Exaggeration. Would love some help. I have a Mac Book Air! Thanks and Merry Christmas.

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2 replies

Karl Heinz  Kremer
Community Expert
Community Expert
December 24, 2016

Chances are that you have both the free Adobe Reader and Adobe Acrobat DC installed on the same system, and your files are opening in the free Reader. Make sure that you open your PDF files in Acrobat - Reader will not allow you to edit them.

kevins8190636
Participating Frequently
December 24, 2016

Thank Karl,

It acts as though it is just reader, but it says and very definitely is Adobe Acrobat Pro DC. The problem was progressive. When It first began to happen it would be just for a few minutes. Strangely the fix a couple time was clicking the blue arrow int the tool bar "Selection tool for text and Images" That doesn't work anymore. Now it is just locked up. I cant put the cursor in the text, but if I try to edit I just get annoying noise.

Karl Heinz  Kremer
Community Expert
Community Expert
December 24, 2016

That is odd... I have both Reader and Acrobat installed on my Mac without a problem. Is it possible that the document you are trying to edit is protected with a security password?

December 24, 2016
kevins8190636
Participating Frequently
December 24, 2016

Thank you for your response,

if I select file and print or control+p i do not get an option to choose to print adobe pdf. Is there something I am missing. Seems as though even though I purchased adobe acrobat pro dc, downloaded it and have been using it it thinks now that I haven't. It acts like reader even though it says DC.