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Participant
June 26, 2025
Question

acrobat DC will not open pdfs

  • June 26, 2025
  • 1 reply
  • 303 views

DC will not open pdf's from downloads - typical is the screenshot attached.   'open' does nothing - been doing this for a month   have uninsallted and reinstalled  - anyone?   ty

 

 

1 reply

try67
Community Expert
Community Expert
June 27, 2025

Does it work if you open the file directly from Acrobat? If so, the problem is probably with the browser settings, not with Acrobat.

Participant
June 27, 2025

Thanks for the response. If I go to Windows explorer, for instance, find the PDF, double click on it, acrobat does open it

>From the browser... If I click on a PDF link on the web it pulls the file to the documents folder but when I tell it to open it it does nothing

By the way my browser is Microsoft edge

Thank you very much

[Private info removed]

Shane Sweet