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Yuxiang26098578z6cz
Participating Frequently
October 3, 2022
Question

Acrobat DC won't install

  • October 3, 2022
  • 2 replies
  • 306 views

Acrobat won't install after I uninstalled it to change the software language.  No error code, no details, no nothing, ALL I'm getting is this message which translates to "there's a problem when installing Acrobat DC". And that's ALL I'm getting. 

 

PS. it worked perfectly fine before uninstalling.

 

This topic has been closed for replies.

2 replies

Y
Yuxiang26098578z6czAuthor
Participating Frequently
October 6, 2022

Solved, I found the Acrobat pro install pack and installed it without CC, then logged in with my account then everything worked, CC registers it perfectly fine. So why the (abuse removed by moderator) doesn't CC want to install Acrobat, this CC software is so stupid, you can't even choose where to install the CC software ( NOT software downloaded from CC, but the CC software itself).

 

Amal.
Amal.
Legend
October 3, 2022

Hi @Yuxiang26098578z6cz 

 

We are sorry to hear that. Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and check.

 

~Amal

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