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A
Anonymous
December 15, 2025
Question

Acrobat desktop app needs SharePoint connector when opening pdf through Adobe MS Teams app

  • December 15, 2025
  • 1 reply
  • 724 views

We noticed an issue. When you open a PDF in MS Teams (Adobe Acrobat Teams app is installed) it's opened in Teams with th Adobe Teams app. In here you can choose to open de file in the Desktop app. This will open Acrobat but shows an "error" that there is no SharePoint connctor and you have to add one. 

 

However, when your in your files within Teams and click on the 3 dots behind a pdf file and choose directly for 'open in desktop app' it works just fine without the need of an SP connector. 

Is this fixable? We use the latest versions of all Adobe app (in Teams and desktop).

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
December 16, 2025

@24298577 oddly, we use Teams and Adobe interchangable, and no issues opening and sharing the PDFs.

We don't have or use the Adobe Acrobat teams installer either. We are just using the standard web version on Teams

m
A
Anonymous
December 16, 2025

Yes thats posible, I believe the issue in the Adobe Teams app.

Meenakshi_Negi
Meenakshi_Negi
Legend
December 16, 2025

Hi Jan-Willem24298577htan,

 

Thank you for reaching out, and sorry for the trouble caused.

 

As you mentioned, you get the error. Could you please share the screenshot of the error that appears and a small video of the workflow? We will review this with the team and share an update.

 

Thanks,

Meenakshi

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