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D
Douglas_Goiana
Participant
May 12, 2020
Question

Acrobat displays an informational message, (It was not possible to extract the embedded font)

  • May 12, 2020
  • 2 replies
  • 1936 views

When viewing a PDF file, Acrobat displays an informational message, (It was not possible to extract the embedded font ‘CiutadellaSlabLight-0-50’. Some characters may not be displayed or printed correctly.

 

 

This topic has been closed for replies.

2 replies

swapnilsrivastava
Community Manager
swapnilsrivastavaCommunity Manager
Community Manager
May 17, 2020

Hello Douglas,

Thanks for reporting the issue.

Is the issue reproducible with all file(s) or specific to a single file. Please share the same (if specific).

Also, can you share the steps followed for the same (is the file created using Acrobat or is just viewed in the same)

 

Regards,

Swapnil Srivastava

gauravs43202023
Adobe Employee
gauravs43202023
Adobe Employee
May 13, 2020

Hello,

 

Thanks for contacting us.

 

Can you please share the follwing details so that we could investigate the issue :-

- Product -> Acrobat DC or Reader

- Version

- OS

 

Regards,

Gaurav

D
Douglas_GoianaAuthor
Participant
May 14, 2020

- Product -> Adobe Acrobat Reader DC

- Version 2020.009.20063

- OS Microsoft Windows 10

gauravs43202023
Adobe Employee
gauravs43202023
Adobe Employee
May 15, 2020

If possible, can you please share any sample file with us ?

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