Acrobat displays incorrect font

Forum|Forum|7 months ago
July 29, 2025
1 reply
652 views

I have a PDF and the full version of Acrobat, and I want to find out which font is used in a text. When I go to Edit PDF and select a text, it always displays Helvetica. But that's not it.

Meenakshi Negi

Community Manager

Hi holger.volz,

Thank you for reaching out, and sorry about the trouble caused.

Please confirm if this happens with any file you open in Acrobat or a specific file. Also, check if the document you're trying to edit was a scanned PDF.

Could you please share the file so we can check and find the root cause of this behavior? Please also share the current Acrobat and OS versions on your machines.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

holger.volzAuthor

Inspiring

It happens not with ANY file and not with ANY text but over and over again. I can't see any pattern.

OS version: Sequoia 15.4

Acrobat DC 20.9.20065.383522

Enclosed such a file.

download.pdf

holger.volzAuthor

Inspiring

The documents are not scanned PDFs but PDFs created from programs.

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