Acrobat Does not open a window pops up and freezes

Forum|Forum|2 years ago
June 30, 2023
1 reply
355 views

hey! just downloaded the program and when it opens, a white window opens up. sometimes it seems like its loading but nothing happens and acrobat freezes.

How to
PDF
Create PDFs
Install update and subscribe to Acrobat
Crash or freeze
PDF forms
General troubleshooting

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Abambo

Community Expert

What is your OS version? What is your graphics card and screen driver version?

ABAMBO | Hard- and Software Engineer | Photographer

James30832754g9f9

Participant

I'm having the same issue. Happens on lots of different files - doesn't seem to occur while doing a specific task.

I'm on OSX Ventura 13.4.1, Radeon Pro 560 and Intel HD Graphics 630.

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