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Participant
Dec 16, 2024 7:56 AM UTC
Answered

Acrobat doesnt show colors, shapes

I have a problem where Acrobat sometimes does not display text, colors, and shapes. Attached you can see the difference. In Chrome, it displays correctly, but in Acrobat, the red box with the white text does not appear. This mainly happens when there are images/shapes layered on top of each other and/or with text. I believe there is a setting somewhere, but I can't find it. Can you help me?

Adobe Acrobat Pro, 2024.002.21005

MikelKlink
MikelKlinkCorrect answer
Participating Frequently
Feb 10, 2025 6:09 PM UTC

Hi!
Thanks for the recommendation.  I have now updated from version DC September  to DC jan 2025.
But I have exactly the same problem after the update 😞 



Do you by chance have any special settings in your Acrobat configuration? Like "Replace Document Colors" in the "Accessibility" category?

I ask because, as said above, I see the box and text quite clearly. Furthermore, they are drawn in a pretty standard way in the page content stream of the first page of your PDF, so a non-display of them by error is not that likely.

8 replies

MikelKlink
Participating Frequently
Dec 16, 2024 9:31 AM UTC

Can you share the PDF for analysis?

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JoacimFAuthor
Participant
Dec 16, 2024 9:58 AM UTC

Hi!
I have attached both a word-file and the pdf below. 

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Participant
Feb 8, 2025 4:23 AM UTC

I am experiencing the same issue

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