Skip to main content
Participant
November 26, 2021
Question

Acrobat don't works on my new computer MacBook Pro 2021.

  • November 26, 2021
  • 2 replies
  • 458 views

I just got a new macbook pro 14 inch 2021, M1 Apple Silicon. All programs work, only acrobat app won't open, and I can't reinstall it either. I keep getting the message that the setup has stopped unexpectedly. Does anyone know how I can fix this?

This topic has been closed for replies.

2 replies

try67
Community Expert
Community Expert
November 26, 2021

Are you trying to install Acrobat XI?

Amal.
Legend
November 26, 2021

Hi Linde

 

Hope you are doing well and sorry to hear that. As described, the application is quitting unexpectedly on Mac.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acrobat-on-mac.html and see if that works for you.

 

Regards

Amal