Acrobat Edge Extension needs long to open PDF

Question

Hi, I want to use the Edge Extention for opening PDF files. However, on my laptop, it takes approx. 45 seconds to open a file. So I can not use it like this.
On a second machine it works as expected.
 
EDGE is 144  And the extention is ... 15.1.3.49.
 
Any idea?
 
Regards,Chris

Meenakshi_Negi · Answer

Hi Christoph30637188nifh,

Thank you for reaching out.

Please try reinstalling the Acrobat Edge Extension. Clear the cache and cookies for the browser.

If the issue does not occur on another machine, it can be machine specific.

For more information, please refer to the following help document: https://helpx.adobe.com/acrobat/using/enable-acrobat-extension-edge-browser.html.

Let us know if the issue persists.

Thanks,

Meenakshi

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