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Participating Frequently
Jun 6, 2023 5:48 PM UTC
Question

Acrobat.exe Entry Point Not Found

Several of my users are receiving this error message:

Acrobat.exe - Entry Point Not Found

The procedure entry point sqlite3_sourceid could not be located in the dynamic link library C:\Program Files|McAfee\Agent\x86\ma_database.dll.

I've uninstalled McAfee, shut down, and reinstalled.  Still get error message

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78 replies

Informática CEETA Spain
Participating Frequently
Jan 12, 2024 1:07 PM UTC

Ya se ha resuelto el problema por medio de Trellix, se ha actualizado el agente Trellix a la versión 5.8.1.313, con este cambio Adobe Reader no lanza ningún mensaje.

Saludos.-

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Participating Frequently
Dec 5, 2023 9:45 AM UTC

Trellix are on it and will be solved in Q1 2024!! Probably 9 months later.

link: Trellix Endpoint Known Issues

 

I hope it was of some help...

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Participant
Jan 19, 2024 11:55 PM UTC

Please install FramePkg5-8-1-Win

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Participant
Dec 5, 2023 9:27 AM UTC

Does any one got the solution to this Problem? its been more then 6 Monts now 😞

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Informática CEETA Spain
Participating Frequently
Nov 16, 2023 12:40 PM UTC

Hay una nueva actualización 2023.006.20380 pero que resuelve el problema, ¿algún empleado de Adobe que se pronuncie? por favor.

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Informática CEETA Spain
Participating Frequently
Nov 16, 2023 12:41 PM UTC

Que NO resuelve el problema, perdón.

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Participant
Nov 8, 2023 8:51 AM UTC

Como puede ser que 5 meses con el mismo error y no lo corrigen ni trellix ni adobe. Me parece ridículo!!

Que tenemos que hacer, desinstalar trellix o adobe, cual dejo de usar?

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Participating Frequently
Nov 7, 2023 7:33 PM UTC

It has been 5 months and we are still having this issue.  Any updates?

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Participant
Dec 5, 2023 9:26 AM UTC

Does any one got ther solution to this Problem? its been more then 6 Monts now 😞

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Participant
Nov 6, 2023 12:01 PM UTC

We are having the same issues. Seems to have happened more prevalent after the whole trellix network issues alot of people have been having... adding here for updates

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Participant
Oct 18, 2023 9:54 AM UTC

Sme here, any solution? 3 months waiting...

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Informática CEETA Spain
Participating Frequently
Oct 18, 2023 7:04 AM UTC

Today I got an update 2023.006.20360 but the error keeps appearing, these are the details of the update where nothing related to this issue appears, are you sure you are seeing this problem?

23.006.20360 Optional update, Oct 17, 2023 — Acrobat-Acrobat Reader Release Notes (adobe.com)

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Participating Frequently
Oct 11, 2023 2:16 PM UTC

We are also seeing this for all of our Adobe users running with Trellix.  Any updates?

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