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BHunt304
Participant
April 24, 2026
Answered

Acrobat extension on Mac blocking downloads

  • April 24, 2026
  • 2 replies
  • 23 views

When the adobe extension is active in Chrome or Edge, I can’t download pdf files.  In Edge, there is a Valid Certificate error even though the padlock on the page says the certificate is valid.  On Chrome, it just says there is an error.  All apps are updated and reinstalled.  This has been going on for awhile.  When I turn off the extension, the file will download and become visible as an htm file.

 

Any ideas?

Thanks

Correct answer kglad

post this in the acrobat forum, https://community.adobe.com/p/acrobat

 

p.s. change your title to avoid a duplicate message problem.

2 replies

BHunt304
BHunt304Author
Participant
April 24, 2026

Thank you.  I created a question in the Acrobat group.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 24, 2026

post this in the acrobat forum, https://community.adobe.com/p/acrobat

 

p.s. change your title to avoid a duplicate message problem.