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Participant
April 30, 2024
Question

Acrobat files open as word files on website

  • April 30, 2024
  • 1 reply
  • 766 views

I have built a website with hundreds of PDF files for viewing. This site has no word files on the server. Yet, when I click on a link to a pdf file, it displays first with the correct filename at the top of the acrobat screen, then displays a word file (.doc).; If I upload a new version of the pdf file, the previous version of the file is displayed, with the .doc extension. Again, there are NO word files on my server - not in the folder with the PDFs in it nor in any other folder on my site.

This makes absolutely no sense.

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1 reply

BarlaeDC
Community Expert
Community Expert
April 30, 2024

Hi,

 

Is the website accessible to the public, can we go and see what is happening?

Participant
April 30, 2024

Yes - I've found that the older files created before 2013 behave correctly - the problem is with those created in 2013 and later. Here's a link: link