Acrobat Freezing When Moving Pages

Question

My Acrobat will freeze when I try to move pages between documents. At this time the only workaround I've found is to extract the pages and then insert them, but this is time consuming and I don't understand why I cannot do it the way I have been doing it

It freezes anytime I try to move files from one screen to another, or just move pages around within a document

I've reinstalled Acrobat, repaired it, and rebooted but nothing seems to fix the issue

As an alternative I have started printing the PDF's to extract the pages, but this increases the file size and my workload

Any suggestions would be much appreciated, thank you

Acrobat version 2025.001.20467

Meenakshi_Negi · Answer

Hi help_7357,

Thank you for reaching out, and sorry about the trouble.

Try the troubleshooting steps suggested in the following help document: https://adobe.ly/3SJXaji.

Please let us know if the issue occurs while working on this particular document or with all documents. Did you experience this behavior only when moving pages in the document? Could you share the steps you use?

If the issue occurs with this particular file, would you mind sharing it so we can check? Share the OS version on the machine.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

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