Acrobat frozen on Windows PC

Forum|Forum|2 years ago
July 22, 2023
3 replies
844 views

It freezes within a few seconds of opening with a gray rectangle with a blue wheel spinning. The tab is frozen; it cannot be moved nor closed. It can only be force quitted trhough task manager.

This topic has been closed for replies.

D

DeanUtian

Community Expert

@Andy238712261bhf - did you manage to resolve the issue?

mariahweyne

Inspiring

Try these settings:

D

DeanUtian

Community Expert

Here is a link from Adobe on troubleshooting crashes.
https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

The first thing to do is check you have the latest version of Acrobat.

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