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Participant
April 16, 2025
Question

Acrobat inserts multiple footers (content markings) to pdf file which is converted from O365 file

  • April 16, 2025
  • 1 reply
  • 189 views

We have implemented MPIP sensitivity labels and encountered an unusual case. The steps we followed are:

  1. Create an O365 file (Word, PPT, XLS). Fill in the content as required and label it with a Sensitivity label that has active Content marking. Save the file.
  2. Convert the file to PDF format using either:
    • Save as Adobe PDF
    • Export → Create Adobe PDF
  3. The PDF file is now generated. Since I have the Pro version, MPIP labels can be applied.
  4. Label this PDF with a Sensitivity label that has active Content marking.
    Now, the PDF file contains two content marks. In my case, there are two footers: one from the label inherited from the O365 file, and the second from the newly applied label.
    Is it a known issue? How to resolve it?

1 reply

Legend
April 16, 2025

Hi @RajChopra

 

Thanks for reaching out. 


This is more related O365 file and how you create the file has the least dependency on Acrobat unless you are applying a Header and footer from Acrobat as well

 

  1. Exported via Office 365 Online (Web App):

    • When using “Print to PDF” or “Save as PDF” directly from Word Online or Excel Online, Microsoft inserts headers/footers like page numbers, document titles, or URLs by default.

    • Acrobat simply opens or displays the already-inserted footers. It doesn’t add them.

     

  2. Multiple exports or overlapping conversions:

    • If a user exports or prints the same document multiple times, those footers might be embedded again — especially when the user merges files or appends them using Acrobat tools.

     

  3. PDFMaker (Acrobat plugin in Office desktop) is not used:

    • If you aren’t using the Adobe PDF tab in Office (PDFMaker plugin), you miss out on cleaner conversions with proper settings for headers, footers, links, etc.

     

What we can try: 

 

1. Use Adobe PDFMaker Add-in (for Office Desktop apps)

In Word, Excel, PowerPoint (Desktop):

  • Use the Adobe PDF tab > Create PDF instead of “Save As PDF” or “Print to PDF”.

  • This provides the most accurate rendering and prevents unwanted footers/markings

 

2. Check Print Settings in Office Online

If you must use Office 365 Web:

  • Click on Print > More Settings, then disable “Headers and footers” (varies by browser).

  • This ensures only the document content is included.

 

3. Clean Up Footers in Acrobat

  • Open the PDF in Acrobat > Edit PDF tool

    • Use “Headers & Footers > Remove” to delete any unintended markings.

    • You can also batch-remove them if applied to multiple pages.

     

Let us know how it works at your end.




~Tariq