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Known Participant
January 15, 2024
Question

Acrobat interactive PDF keeps crashing

  • January 15, 2024
  • 1 reply
  • 4091 views

Hello,

 

All my interactive PDFs crash either when I open them or when I go to type in one of the fields.

Acrobat Pro Version 2022.003.20314

 

Will there be an update to fix this soon or any tips to would be appreciated.

 

Thanks

This topic has been closed for replies.

1 reply

Thom Parker
Community Expert
Community Expert
January 15, 2024

Do these PDFs contain scripts?  

And did they ever work without crashing?

Can you post one?

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Known Participant
January 16, 2024

Hello,

 

The PDF does not contain scripts. I have used Prepare forms to create the PDF and we have many like this but none work now and all crash Acrobat. Attached is one.

 

Thanks,

 

Thom Parker
Community Expert
Community Expert
January 16, 2024

There's nothing wrong with this PDF.  

The only think I'd suggest is installing the latest updates to Acrobat. 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often