Skip to main content
Participant
April 18, 2021
Answered

Acrobat is asking for sign in continuously.

  • April 18, 2021
  • 2 replies
  • 1466 views

I´ve installed Acrobat DC (included in my subscription) using creative cloud app (Mac OS) but fwhen click in open, it ask for login.

I´ve login successfuly (ingress user, code received in my phone, and then password), then it asks for Serial Number or use subscription. I select "use subscrition" and then I am sent back to login page.

 

Correct answer defaultwu4mqlvjo0vn

The issue got fixed after I started the app from the machine I did the purchase of the subscription. After that, I´ve reset the /etc/hosts file in the second machine, and the issue was gone.

 

2 replies

Participant
September 7, 2024

Acrobat PDF experience even by paying them each month is the worst experience in my life!!!! It ask me each time, I am not joking EACH TIME I OPEN A STUPID PDF, to sign in and go over a checking process to identify who I am. Those people are morons, stupid, users and abusers. They know we need PDF's to function therefore they don't even care if they bother you on your life everyday because you are just a drop in their accounting. It's insane. And the solution here below is chinese to me and there is no valid explanation to fix my issue. Of course, cashing the money each month automatically from your account is very easy and fast but creating a real customer service with whom you can talk and let know your issue is not something this Adobe is interested in of course. So, basically what Adobe is saying is Go F yourself and don't bother because I don't want to hear it. It's that simple, and you just need to get used with them popping up each time you open their PDF, it can kill people who have a weak nerve system. It's distorting lives and efficiency, but they don't care. 

Participant
November 27, 2024

Amen!

 

defaultwu4mqlvjo0vnAuthorCorrect answer
Participant
April 19, 2021

The issue got fixed after I started the app from the machine I did the purchase of the subscription. After that, I´ve reset the /etc/hosts file in the second machine, and the issue was gone.