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dreid7
Participant
Feb 1, 2025 8:00 AM UTC
Question

Acrobat is opening the last modification on file even when I didn't save any changes.

Acrobat is opening the last modification on file if i try opening it from "recent" documents list even though i didn't saved changes before closing. I need to quit and restart the app for it to show me the original or last saved modification on a that file. Basically, if i try opening the file from my "recent" list it will open the file with the last modification not the actual saved file. How can i make my recent to open the actual saved file?

3 replies

justlearn
Community Expert
Community Expert
Feb 1, 2025 12:11 PM UTC

@dreid7 I would suggest looking at your Acrobat Preferences, Command K on a MAC or Control K for a PC.



 

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dreid7
dreid7Author
Participant
Feb 1, 2025 5:26 PM UTC
I see! I did those and still no change
Sent from my iPhone
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AnandSri
Legend
Mar 5, 2025 11:14 AM UTC

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble. 

 

Please ensure you have the latest version of Acrobat installed on the machine. Check for any pending updates from the Menu > Help> Check for Updates, install the updates, restart the app and the machine, and check. 

Let us know if the issue persists with the latest version. Collect the logs from the affected machine and share them with us for further investigations.

 

Thanks,

Anand Sri.

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