Acrobat keep not responding when open Autocad converted drawing

When open autocad converted drawings wuth my Acrobat. acrobat will freeze and show not responding, it works fairly fine for all others PDF files.

Adobe Employee

Hi there, thanks for reporting theis issue.

Can you please help us with below queries:

Has this issue started recently?
Would it be possible for you to share a sample PDF file?
Please follow the steps here to capture Diagnostic logs and share the details with us: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Thanks

Participant

Hello,

Same problem here.

unfortunatly, i use a non-english version of acrobat so i'm unable to run "Acrobat diagnostics" (it only exist in english).

The "" le menu hamburger > Préférences puis l’option Activer le dépannage dans l’onglet Général" is nowhere to be found.

Acrobat currently freezed on a 8mb Autocad PDF on my other monitor...

Participant

250210-ELA-EXE-ABORDS_plan_projeté_coordination_chantier_tilleul.pdf

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