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Participant
September 14, 2023
Question

Acrobat Licens Problem

  • September 14, 2023
  • 1 reply
  • 391 views

Hi,
in 2015, I bought a legal unlimited license for Adobe Acrobat Pro DC and activated the software after installing with the provided license key. The product was activated in my Adobe account. I have been using the software for all the years without problems.
Recently, I changed my hardware (mainboard, cpu etc.) and upgraded to Windows 11. Now, a message showed up, that I should activate the program in my Adobe account. Trying to do so failed and the old license key was not recognized.
What’s wrong?
Regards
Frank

 

This topic has been closed for replies.

1 reply

Amal.
Legend
February 9, 2024

Hi there

 

Hope you are doing well.

 

Adobe Acrobat 2015 is an old and EOL application. It is not supported on the latest Mac and Windows OS. For more information please check the help page https://adobe.ly/3us4kQS

 

~Amal