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Participant
August 19, 2022
Question

Acrobat Licensing Application Blank Screen on Mac after Monterey 12.5.1 Update 08/19/22

  • August 19, 2022
  • 1 reply
  • 301 views

Upon updating macOS Monterey to 12.5.1 on 08/19/2022, Acrobat requires Sign In. When you click on the "Sign In Now" a blank "Acrobat Licensing Application" window opens with nothing else.

 

I tried the OOBE folder delition and Terminal scripts found in a solution earlier this year with no success.

 

HELP!

 

 

 

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1 reply

SfhydeAuthor
Participant
August 19, 2022

-PROBLEM SOLVED-

 

If you go to https://community.adobe.com/t5/acrobat-discussions/acrobat-licensing-application-blank-screen/td-p/12321217 the solution is there, HOWEVER, if like me, you dismissed this solution (Creative Cloud Cleaner Tool) because you do not use Creative Cloud, do it anyway; it works.  David Creamer's point is well taken about reading the whole thread as others, also not Creative Cloud users found similar results.