Skip to main content
Participant
November 18, 2025
Question

Acrobat no longer finds MS Paint to edit pages

  • November 18, 2025
  • 1 reply
  • 144 views

This started happening yesterday and I don't know of anyone else that's having this issue currently.

 

So, here at work we occasionally get a message saying "Error reading stream" and it gives us black pages - it's easy enough to work around: Just pop it open in Paint then Save it and it's fully visible in Acrobat.

 

Now when I go to Edit > Right-click black page (any page, really) > Edit Using > Microsoft Paint, I get the attached error message. I do have a rather tedious workaround for the time being, but of course I'd much rather just be able to do things quickly. It doesn't matter if this is a brand new file (that I created), an existing file I had worked in previously, or something I downloaded fresh, for the record.

 

Due to a recent user policy update here, we have to involve tech support to repair Acrobat, so I've not only had the repair option run, but we also just straight up uninstalled and reinstalled it to see if it'd work. (It didn't.)

 

Obviously I can't just go downloading things all willy-nilly, so if anyone has any suggestions as to how I can either locate MS Paint or correct the issue, that would be fantastic.

1 reply

Amal.
Legend
November 19, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

This issue has been reported to our development team, and they are actively working on it. The fix will be available in the future updates. 

 

Thanks for your understanding

 

~Amal