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C
c11801
Participant
June 8, 2019
Question

Acrobat no longer works with office apps

  • June 8, 2019
  • 3 replies
  • 376 views

Unable to print or save as pdf from within office apps such as Word, Excel, etc.

This topic has been closed for replies.

3 replies

Dave__M
Community Expert
Dave__MCommunity Expert
Community Expert
August 4, 2019

Do you have Acrobat Pro DC installed?  If so, have you tried creating a PDF from the Acrobat ribbon in Word?

My best,

Dave

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 20, 2019

A little late response but better now than never...

See if lowering the security levels of the Macros in your MS Office application(s) will do the trick.

Also check if uninstalling and reinstalling any Visual Basic Add-ins and Visual C++ Add-ins helps resolve the issue.

If that doesn't work a few days ago a  user with a similar issue tried the tips above with partial to no success, but then when he removed the current user profile and created a new one the issue was resolved.

AkanchhaS8194121
AkanchhaS8194121
Legend
August 2, 2019

Hi there!

As mentioned by "try67" your process of saving a file to PDF doesn't relate to Acrobat. Process of saving a word file "as PDF" is an Microsoft inbuilt feature of creating PDFs. Adobe Acrobat doesn't play any role in it.

If you would have used save file "as Adobe PDF" then Acrobat would have been working here. Also, this task can not be completed without having Acrobat DC subscription service. Which I believe you haven't signed up for.

Hope this clears the confusion.

Thanks,

Akanchha

try67
Community Expert
try67Community Expert
Community Expert
June 8, 2019

How is that related to Acrobat?

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