Skip to main content
D
DR_REICHENBERGER
Participant
August 22, 2025
Answered

Acrobat on MACBOOK PRO WILL NOT RESIZE HORIZONTALLY PAST A LIMIT

  • August 22, 2025
  • 4 replies
  • 1007 views

MACBOOK MACOS SEQUOIA 15.61.1
APPLE M3 MAX Processor

I have uninstalled and reinstalled the Adobe Acrobat from my current subscription and cannot resize the window horizontally past a limit.  It stops resizing and places an outward arrow in the movement screen.

 

I have a 57" Odyssey monitor, and as narrow as it can go is in 1/3 of the whole screen. 

 

This issue has arisen in the past few days.

Any help would be great.

 

    Correct answer PravalJain

    Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

     

    Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues. 

    4 replies

    L
    LGDLEARNING
    Participating Frequently
    August 27, 2025

    I have the exact same problem on Windows.

    I've tried unistalling, re-installing, clearing cache and temp files. Nothing works...

     

    P
    Adobe Employee
    PravalJainCorrect answer
    Adobe Employee
    September 3, 2025

    Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

     

    Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues. 

    D
    DR_REICHENBERGERAuthor
    Participant
    September 4, 2025

    Great news! I updated, and everything is working as it should. Thank you so much for your help.


    Dr. Robert K. Jabs School of Business
    [Moderator: Personal Information removed]

      S
      Steve30920147o274
      Participant
      August 26, 2025

      I'm having the exact same issue and it just started a few days ago.  Other open windows also have a limit but their limits are much more narrow, like at least 50% more narrow than what is allowed with the Acrobat window. 

      creative explorer
      Community Expert
      creative explorerCommunity Expert
      Community Expert
      August 22, 2025

      @DR_REICHENBERGER first of all, holy molly 57" monitor?! Dang! In lieu wht @Meenakshi Negi has suggested, may I suggest adjust your 'Always Use Zoom Setting' in your Acrobt preferences. Mine is turned off because I have a 27" monitor.

      If you want to go full screen mode quickly, did you try the keyboard shortcut, Command L? This should force the window to go full screen and then, hit Command L to go back to a resizable window, often resolving the problem. Kinda clears the last used window use. 

      I saw it somewhere where simply clicking on the "Home" tab in Acrobat, then selecting "Starred" instead of "Recent," and finally clicking back to your open document can fix the resizing issue. It seems to be related to a sync issue with the Adobe Cloud services.

      Hopefully, this helps a bit?!

      m
      D
      DR_REICHENBERGERAuthor
      Participant
      August 22, 2025

      thank you.  I tried both and found my zoom is off and the other method did not work. Thanks for the input.

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      August 22, 2025

      Hi DR_REICHENBERGER

       

      Thank you for reaching out and reporting this.

       

      Could you please share the screen recording showing what happens when you try to resize the application window? Also, please share the current Acrobat and OS version numbers that are in use.

       

      Ensure that you are using the latest version of the application. In Acrobat, go to Menu > Help > Check for updates. For more information on the latest updates, please refer to the following help document: https://adobe.ly/3HwCnxY. See if that changes anything.

       

      Let us know how it goes.

       

      Thanks,

      Meenakshi

      D
      DR_REICHENBERGERAuthor
      Participant
      August 22, 2025

      conitinous release version 2025.001.20630

       

      This only began a few days ago.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices