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jg_0243
Participant
July 30, 2026
Question

Acrobat only shows up blurry

  • July 30, 2026
  • 2 replies
  • 31 views

I’m still using Acrobat 9.5, and it’s always worked fine. However about two weeks ago it suddenly started appearing blurry (both the menu UI and pdf contents), like the scaling issue from Windows. PDFs also look bigger at the same Acrobat zoom level. However, going into Properties > Compatibility > Change High DPI Settings does nothing with any combination of options. If I set the display scaling to 100% instead of 150% it’s sharp, but then all the text and icons are too small across Windows.

Since it just started recently I assume there may have been a Windows update or something, but I tried rolling back the most recent update, and uninstalling recent programs (none of which I would have expected to conflict anyway), and none of those did anything either. Anyone have suggestions as to what the problem may be here? This is driving me up the wall because I use it all the time, and Adobe won’t even let you install Reader without uninstalling Acrobat Pro which I need.

    2 replies

    Amal Jaiswal
    Community Manager
    Community Manager
    July 30, 2026

    Hi @jg_0243 

    Hope you are doing well, and thanks for reaching out. 

    Adobe Acrobat 9 is an old and EOL application, and it is not compatible with the latest Mac and Windows OS. For more information, please check the help page https://adobe.ly/3Tuttqn

    ~Amal

    jg_0243
    jg_0243Author
    Participant
    July 30, 2026

    It was completely compatible as of two weeks ago. What has changed? I am running CS5 with no problems as well as other programs from the late 1990s.