Acrobat only works with Office Uninstalled

Question

This week my Adobe Acrobat stopped opening at all showing the following message... 'A running instance of Acrobat has caused an error'

I tried all of the solutions on the Adobe website with no luck. By coincidence, I had another software package with an issue that advised me to uninstall Office. I uninstalled Office, Acrobat, and my other software package. After reinstalling Acrobat and my other package, Acrobat was working fine. As soon as I installed Office, Acrobat stopped working again.

Is this something anyone else has experienced? is there a solution?

Please Help.

Souvik Sadhu · Answer

Hi @alex_8507,

Hope you are doing well. Sorry for the trouble, and the delayed response.

The team is aware of the issue, and working on a fix.

I request your kind understanding and patience while we get the fix released.

Meanwhile, would you mind letting me know if you receive the same error if Acrobat is already running in the background or minimized?

-Souvik

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