Acrobat opens distiller dialog box everytime I try to print.

Forum|Forum|2 years ago
March 5, 2024
3 replies
2347 views

For the past month or two, everytime I try to print a file from Adobe Acrobat, I get a dialogue box pop up from Distiller with the message.

"Acrobat Distiller would like to access data from other apps."

I am unable to print the file until I hit allow on that dialogue box. Not only is this annoying, but it seems to take additional time to print anything as Distiller seems to be loading in the background before this pop-up appears.

I am running the latest version of Adobe Acrobat CC and Distiller on a Mac running the latest OS.

D

Dan Greening

Participant

I have this problem, also, just emerging recently. Hoping for a response from Adobe. Is it a bug?

Amal.

Legend

Hi there,

Hope you are doing well and thanks for reaching out.

On Sonoma, distiller experience is not a bug. It was implemented to make printing by Adobe Acrobat work which stopped working on Sonoma due to an API deprecation by Apple.

Our team is actively working on this and the fix will be available in the future updates.

Thanks for your time and patience so far.

~Amal

ignite_mikeAuthor

Inspiring

Thank you for the update Amal! Looking forward to the update. I just had to print a load of receipts for tax season and it took 4 times longer than it should. LOL