Acrobat opens most PDF's with the menu bar above the top of the screen

Question

Over the last month or so nearly all PDF's open with the menu bar above the top of the screen so menus are inaccessible and the window can not be moved without resorting to keyboard. Very frustrating.

Meenakshi_Negi · Answer

Hi authentic_wisdom7069,

Thank you for reaching out, and sorry about the trouble.

Please share the screenshot of how the application window appears on your end. Also, could you share the Acrobat and OS version numbers currently in use?

Try repairing the installation and ensure the application is updated to he latest version. In Acrobat, go to Menu > Help > Check for updates or Repair Installation.

If that does not help, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/4eWaED8).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4kM4fvE.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded