Acrobat opt out of upgrade instructions not available in my version

Question

I am trying to get acrobat reader, no free trials, no upgrades.

I am in a loop, I am being forced to select an upgrade plan for pro, which I do not want or need. I downloaded the official reader download, but it auto updates, and in my case, there is no icon to follow the opt out instructions from, the client does it immediately in the background. I cannot run the product, because I am not putting in credit card information when I have no BUSINESS with adobe.

Surely there should be a much simpler way to stop this.

creative explorer · Accepted Answer

@no_0891 try this: https://get.adobe.com/ca/reader/

But also if you have had in the past downloaded a trial version of any Acrobat, you should 'purge' this from your computer and empty the trash/recycle bin before downloading the full reader version. If leftover trial files (cached credentials or expired license tokens) remain on your computer, the new Reader installation might "detect" the old trial. Use the Acrobat Cleaner Tool, to fix common issues, such as removing outdated Adobe software, cleaning corrupt files, and repairing host files for Adobe server connectivity. https://helpx.adobe.com/ca/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html

creative explorer · Answer

@no_0891 so, did it now work for you? If so, please go ahead and mark correct to close the ticket!

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