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kangfamily
Participant
January 4, 2013
Answered

Acrobat PDF plugin does not appear in Word 2013

  • January 4, 2013
  • 3 replies
  • 44335 views

After I installed Acrobat XI Pro, I do not see the Acrobat tab in the Word 2013 ribbon bar. If I use Word 2010, I do see the Acrobat tab. Is this a bug in Acrobat XI Pro that will be fixed for Word/Office 2013?

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Correct answer PeteSL

Good news!  After application of today's Acrobat and Microsoft Updates, the Acrobat ribbon is back in the Office 2013 products.  Haven't tested PDFMaker yet but that is a step in the right direction.

3 replies

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PeteSLCorrect answer
Participant
January 8, 2013

Good news!  After application of today's Acrobat and Microsoft Updates, the Acrobat ribbon is back in the Office 2013 products.  Haven't tested PDFMaker yet but that is a step in the right direction.

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b_a_clark
Participant
February 2, 2013

I have the same issue, with Acrobat 10.1.5; the upgrade to Office 2013 32 bit (from Office 2010), occurred after the current patch for version 10. I don't have Acrobat XI, so I need 10 to work with this version of Office, so if someone comes up with a solution, please post it. Thanks!

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b_a_clark
Participant
February 2, 2013

Just found this on the Acrobat 11.0.01 Planned Update, Jan. 8 2013 page:

PDFMaker

Support for Office 2013 is introduced for Acrobat PDFMakers.

I wonder if Acrobat X users are out of luck...? The plug-in shows in Word 2013, and "load on startup", but there is nothing. I removed and reloaded the plugin but same result.

Adobe PDF printer doesn't seem to work either.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
January 5, 2013

I don't see Office 2013 here:

http://helpx.adobe.com/de/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html#main_PDFMaker_compatible_applications

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PeteSL
Participant
January 5, 2013

You are correct, Office 2013 was not released at the time of that chart.  That does not answer the question, however.  The question originally asked and repeated by me was "does Adobe plan on fixing this incompatibility in Acrobat 11?"  Adobe has made these updates to their software in the past (Office 2010 compatiblity was added after-the-fact to Acrobat 10 and did not originally show in their online help chart).  We are asking if it is Adobe's intent to continue that practice by issuing an update to Acrobat 11 in the near future to fully support Office 2013.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
January 6, 2013

I replied to kangfamily.

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PeteSL
Participant
January 5, 2013

I am also using Office 2013 (32 bit) RTM.  I was on Acrobat 10 and noticed the PDFMaker menu items and ribbon were gone.  I upgraded to Acrobat 11 hoping that it was just an issue with version incompatibilities.  The issue is still there.  The Adobe COM add-in appears active in the Add-in windows and it did with Acrobat 10 as well so it is not an issue of the add-in being disabled or non-existant.  I used PDFMaker quite a bit with Acrobat 10 and Office 2010 since it was far more flexible (and often times much more compact) than the built-in PDF support in Office.  Same question: does Adobe plan on fixing this incompatibility in Acrobat 11?

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