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Participant
August 11, 2025
Question

Acrobat PDFMaker Office COM Addin e Adobe Document Cloud for Microsoft Outlook - Acrobat

  • August 11, 2025
  • 1 reply
  • 119 views

Olá. Meu Outlook 365 está está com problemas para concluir o Envio/Recebimento de emails. Sempre trava em uma conta e fica "eternamente" recebendo ou sincronizando. Desativei os complementos Acrobat PDFMaker Office COM Addin e Adobe Document Cloud for Microsoft Outlook - Acrobat e o Outlook voltou a funcionar normalmente. Esse "bug" já é conhecido? Já tentei reparar o Outlook, mas não resolveu. Só o desativação desses dois complementos resolve.

Hello. My Outlook 365 is having trouble completing the Send/Receive process for emails. It always gets stuck on one account and stays “forever” receiving or syncing. I disabled the add-ins Acrobat PDFMaker Office COM Addin and Adobe Document Cloud for Microsoft Outlook - Acrobat, and Outlook started working normally again. Is this bug already known? I’ve tried repairing Outlook, but that didn’t help. Only disabling those two add-ins solves the issue.

1 reply

kglad
Community Expert
Community Expert
August 11, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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